Driving Cross-Functional Collaboration with a Salesforce Jira Connector
The Challenge of Siloed Platforms Salesforce is the hub for customer relationship management, capturing leads, opportunities, and support cases. Jira, on the other hand, powers agile development, backlog management, and issue tracking. Yet, when these two platforms operate independently, important information becomes fragmented. Support teams log cases in Salesforce, but developers in Jira may...
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