How Can Telemedicine Platforms Scale Support via Toll-Free Lines?

a adăugat un sunet Alte

2025-12-02 10:14:27 -

Telemedicine has revolutionized healthcare access in India, connecting patients in remote villages to specialists in metro cities. The core promise of telehealth is convenience and reach. But as platforms like Practo and Tata 1mg expand their user base, how do they handle the inevitable tidal wave of support queries? From appointment rescheduling to app troubleshooting,...

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