How SanMiniCRM Brings Calling Controls into Your CRM Managing business calls separately from CRM activities can make daily workflows more complicated. SanMiniCRM offers a simple way to connect telephony with a CRM through an iFrame-based CTI connector. It allows agents to access essential calling controls directly within the CRM without complex API integration. Features include agent login, incoming call handling, hold and unhold, call disposition, and multiple outbound dialing modes. SanMiniCRM also supports post-call CRM integration to send call and disposition data to the CRM. By bringing essential calling functions into one interface, it helps teams manage calls and related activities more conveniently. Learn more about SanMiniCRM and how it supports CRM-based calling workflows. Read More: https://sansoftwares.com/cti-integration/